The Perception of the Society (Users), the Operator and the Government about the Existence of Pinang Baris Terminal of Medan in Terms of Effectiveness

The Perception of the Society (Users), the Operator and the Government about the Existence of Pinang Baris Terminal of Medan in Terms of Effectiveness
Authors : Oloan Sitohang
Publication Date: 21-02-2017


Author(s):  Oloan Sitohang

Published in:   International Journal of Engineering Research & Technology

License:  This work is licensed under a Creative Commons Attribution 4.0 International License.

Website: www.ijert.org

Volume/Issue:   Volume. 6 - Issue. 01 , February - 2017

e-ISSN:   2278-0181


The purpose of this research is to gain a grounding votes Pinang Baris bus terminal that is effective and efficient in terms of both function and meeting facility space needs at the same time along with the technical requirements in terms of safety and comfort for the user terminal, the community, and terminal operation modes. Analyzes the factors that influence the effectiveness of Pinang Baris terminal functions as a terminal type A according to stakeholder assessment and treatment of existing conditions as a priority. Public transportation is a provider of passenger public transportation services that serve to be able to provide service convenience, comfort and security to the users of public transport services in travel. Therefore discuss a terminal is not in spite of the availability of public transport fleet and transport service users to conduct inter and intermodal transfer to different directions destinations. It is also that the terminal is a location for the gathering of various routes of public transport route. Thus the function of a terminal should actually provide a service of good transport providers to users of public transport services. The method used in this research is the method of AHP (Analytical Hierarchy Process) with observation and interviews directly at the target study. Subjects were the stakeholders involved in the determination of the effectiveness of that terminal passenger (user), the government (regulator) and driver/ entrepreneur (operator). Observations and interviews were conducted at the terminal, the pool, the intersection near the terminal and the agent / office administration of the transport company and the number of subjects used were 72 people consisting of: 12 people representing the government, 30 of the passengers and 30 people on the drivers and public transport entrepreneurs, With interviews, data on criteria/factors that accommodates ineffectiveness use terminal. From the research that has been conducted at the terminal location can be concluded that the service is still not optimal due to the number of arrivals of public transport is not in accordance with the data obtained from the Department of Transportation and of the governing body of the freight terminal that must enter the terminal. Based on the analysis, the results obtained authority weights for each component of the criteria that the passenger (user) 48.4%, the driver/ entrepreneur (operator) 30.4%, and the government (regulator) 21.2%. While local priority sub-criteria that need care priorities, namely environmental safety 23.65%, 22.36% level of service, accessibility of 22.20%, 21.84% of environmental comfort and terminal facilities 9.95%.


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